Terms and Conditions

Last Updated: January 23, 2026

Welcome to Chaavi.in. This website is owned and managed by RKL Lifestyle. By accessing or using our website, you agree to be bound by the terms and conditions described below. Please read them carefully before making a purchase.

If you do not agree to these terms, please do not use our website.

1. General

These Terms and Conditions ("Terms") apply to all visitors, users, and others who access or use the Service ("Chaavi.in"). We reserve the right to update or replace these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Product Information & Accuracy

We strive to display the colors, specifications, and images of our products (Kurtis and Co-ord sets) as accurately as possible. However, please note:

  • Color Variation: Due to different screen resolutions and display settings, the actual color of the product may vary slightly from what you see on your screen.
  • Handmade Nature: As our products are proudly Made in India using cotton fabrics, slight irregularities in the weave or print are characteristic of the fabric and should not be considered defects.
  • Sizing: Please refer to our Size Guide before placing an order. We are not responsible for fitting issues if the size chart was not consulted.

3. Pricing and Payments

  • Currency: All prices listed on the website are in Indian Rupees (INR).
  • Changes: Prices for our products are subject to change without notice.
  • Payment: We accept secure online payments via Credit/Debit Cards, UPI, and Net Banking. We do not store your payment credentials on our servers.
  • Taxes: All prices are inclusive of applicable GST unless stated otherwise.

4. Shipping and Delivery

  • We offer Free Shipping on orders above ₹599.
  • Delivery typically takes 3-7 working days.
  • For full details, please refer to our Order shipping page.

5. Returns, Exchanges, and Cancellations

  • Returns or exchanges must be initiated within 24 hours of delivery.
  • As we do not offer reverse pickup, customers are responsible for self-shipping returns to our Ahmedabad office.
  • Customized or "Final Sale" items are not eligible for return.
  • For full details, please refer to our Return & Exchange Policy page.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of RKL Lifestyle (Chaavi.in) and is protected by Indian copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

7. User Conduct

You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.

8. Limitation of Liability

Chaavi.in (RKL Lifestyle) shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our liability is strictly limited to the purchase price of the product.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at:

  • Entity Name: RKL Lifestyle (Chaavi.in)
  • Email: support@chaavi.in
  • Phone: +91 73831 11738
  • Registered Address: 21, GF, Shivam Monvere Bunglows, Near Shantanu Bunglows, Sindhu Bhavan Road, Ahmedabad - 380054, Gujarat.